This Privacy Policy explains how bjbaj collects, uses, stores, and protects the personal information of users who access bjbaj.club. We are committed to handling your data with transparency and care. Please read this document carefully before registering or using any bjbaj service.
At bjbaj, we understand that privacy is not a formality — it is a fundamental part of operating a platform that Pakistani users can trust. This Privacy Policy governs all personal data processed in connection with your use of bjbaj.club, including account registration, deposits, withdrawals, gameplay, customer support interactions, and any other service we provide. By registering with or using bjbaj, you acknowledge that you have read and understood this Privacy Policy.
bjbaj operates bjbaj.club as an online gaming platform offering casino games, live dealer tables, slots, and sports betting — including cricket betting — to adult users in Pakistan and other permitted jurisdictions. In the course of providing these services, bjbaj necessarily processes personal data relating to registered users.
This Privacy Policy applies to all personal data collected by bjbaj through bjbaj.club, including data collected via the registration process, payment processing, KYC (Know Your Customer) verification, customer support correspondence, and through automated means such as cookies and server logs. It does not apply to third-party websites or services that may be linked from bjbaj.club — those services operate under their own privacy policies.
bjbaj is committed to processing personal data in a manner that is lawful, fair, and transparent, and only to the extent necessary for the specific purposes described in this document.
For the purposes of this Privacy Policy, the data controller responsible for the personal data of bjbaj users is the operating entity behind bjbaj.club. As data controller, bjbaj determines the purposes for which personal data is processed and the means by which such processing is carried out.
All data-related queries, access requests, correction requests, and deletion requests should be directed to bjbaj's designated data contact via the channels set out in Section 15 (Contact Us) of this Privacy Policy.
bjbaj collects the following categories of personal data in the course of providing its services:
| Category | Data Types | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, nationality, gender | Registration & KYC verification |
| Contact Data | Mobile number (Pakistani), email address, city of residence | Registration |
| Financial Data | JazzCash account number, EasyPaisa number, bank account details (HBL, UBL, Meezan), transaction amounts, deposit and withdrawal history | Deposit & withdrawal processing |
| KYC Documents | CNIC front and back, passport (if applicable), utility bill or proof of address | KYC verification prior to withdrawals |
| Gaming Activity | Game history, wager amounts, session durations, win/loss records, bonus usage | Ongoing during platform use |
| Technical Data | IP address, device type, operating system, browser type, screen resolution, mobile carrier | Automated collection on site access |
| Communications Data | Live chat transcripts, email correspondence, support ticket contents | Customer support interactions |
| Preference Data | Language preferences, notification settings, responsible gaming limit settings | Account settings |
bjbaj does not collect special categories of sensitive personal data (such as health data, biometric data, or political opinions) unless specifically required by applicable anti-money laundering regulations or as part of a responsible gaming assessment, in which case any such collection will be explicitly communicated to the user.
bjbaj collects personal data through the following mechanisms:
The majority of personal data bjbaj holds is provided directly by users during the account registration process, KYC submission, payment transactions, and customer support interactions. This includes identity data, contact data, financial data, and KYC documentation.
When you access bjbaj.club, bjbaj's servers and analytics systems automatically collect certain technical data including your IP address, device characteristics, browser type, and session behaviour. This collection occurs through server logs and, where applicable, cookies and similar tracking technologies (see Section 10).
bjbaj may receive data about users from third-party sources in limited circumstances, including: identity verification service providers used to validate CNIC data; payment processors such as JazzCash and EasyPaisa who confirm transaction status; and fraud prevention databases used to screen for high-risk account activity. Data obtained from third-party sources is handled with the same standards as directly collected data.
bjbaj processes personal data for the following specific purposes:
bjbaj does not send marketing communications to users who have not opted in. If you have opted in and wish to withdraw your consent to receiving promotional emails or SMS, you may do so at any time via your bjbaj account notification settings or by contacting support via live chat.
bjbaj processes personal data on the following legal bases:
bjbaj does not sell, rent, or trade personal data to third parties for commercial purposes. bjbaj shares personal data only in the limited circumstances described below:
bjbaj engages trusted third-party service providers to assist with platform operations, including: payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank); identity verification and KYC service providers; game software providers (including WM Live and slot content providers); fraud detection and AML screening services; and customer support technology providers. All service providers are bound by data processing agreements that restrict them from using bjbaj user data for any purpose other than the specific service they provide.
bjbaj may disclose personal data to regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, by the conditions of its gaming license, or pursuant to a valid legal order. In such cases, bjbaj will disclose only the minimum data necessary to satisfy the legal requirement.
In the event of a merger, acquisition, or sale of all or substantially all of bjbaj's business assets, user personal data may be transferred as part of that transaction. Where such a transfer occurs, bjbaj will provide notice to affected users and ensure that the receiving entity is bound by privacy obligations no less protective than those in this Privacy Policy.
bjbaj does not and will not sell your personal data to advertising networks, data brokers, or any third party for commercial purposes. Your bjbaj account data, payment details, and gaming history remain confidential and are used exclusively for the purposes set out in this Privacy Policy.
bjbaj retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following considerations:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | AML / regulatory obligation |
| Financial Transaction Records | Minimum 5 years from transaction date | Financial reporting obligations |
| KYC Documents | Duration of account + 5 years post-closure | AML / regulatory obligation |
| Gaming Activity Logs | Duration of account + 2 years post-closure | Dispute resolution, responsible gaming |
| Support Correspondence | 3 years from last interaction | Legitimate interests / dispute resolution |
| Marketing Consent Records | Duration of consent + 3 years | Legal compliance |
| Technical / Server Log Data | 90 days | Security / fraud prevention |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised. Where data is anonymised, it may be retained in aggregated form for platform analytics purposes.
bjbaj implements technical and organisational security measures proportionate to the risk associated with the personal data it processes. These measures include:
Notwithstanding these measures, no internet-based platform can guarantee absolute security. Users are encouraged to use strong, unique passwords for their bjbaj accounts, to enable 2FA where available, and to contact bjbaj support immediately if they suspect any unauthorised access to their account.
bjbaj uses cookies and similar tracking technologies on bjbaj.club to enable core platform functionality, maintain user sessions, and — where consent has been given — to analyse usage patterns and deliver relevant promotional content.
These cookies are strictly necessary for bjbaj.club to function and cannot be disabled. They include session authentication cookies that keep you logged in during a gaming session, security cookies that protect against cross-site request forgery, and load-balancing cookies that ensure platform stability. No consent is required for essential cookies as they are necessary for the service you have requested.
With your consent, bjbaj uses analytics cookies to collect aggregated, anonymised data about how users navigate bjbaj.club. This data helps bjbaj improve page performance, game lobby layout, and deposit flow usability. Analytics cookies do not identify you personally.
Preference cookies remember your bjbaj settings across sessions, including language preferences, responsible gaming limit configurations, and lobby display preferences. These cookies improve your experience on return visits.
You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of bjbaj.club, including your ability to stay logged in during a gaming session.
As a bjbaj user, you have the following rights in respect of your personal data. To exercise any of these rights, please contact bjbaj via the channels in Section 15. bjbaj will respond to all valid data rights requests within 30 calendar days.
bjbaj's services are strictly limited to persons aged 21 years and above. bjbaj does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory component of the bjbaj KYC process, and no withdrawal will be processed from an account that has not completed age verification.
If bjbaj discovers that personal data has been collected from a person under the age of 21, that account will be immediately suspended, all deposits will be returned to the original payment method, and all personal data associated with the account will be securely deleted, except to the extent that retention is required by applicable law.
Parents and guardians who believe that a minor may have registered on bjbaj should contact bjbaj support immediately via live chat or the email address listed in Section 15.
bjbaj is an internationally operated platform. In the course of providing its services, personal data may be transferred to and processed in countries outside Pakistan where bjbaj's infrastructure providers, game content providers, and payment processing partners are located.
Where personal data is transferred internationally, bjbaj takes steps to ensure that appropriate safeguards are in place to protect the data to a standard equivalent to that described in this Privacy Policy. These safeguards may include contractual data protection clauses, adherence to international data transfer frameworks, or equivalent mechanisms recognised under applicable privacy standards.
bjbaj may update this Privacy Policy from time to time to reflect changes in its data processing practices, regulatory requirements, or platform functionality. Where updates are material — meaning they significantly affect how bjbaj processes your personal data or your rights in relation to that data — bjbaj will provide notice via in-account notification and, where available, by email to your registered address.
The most current version of this Privacy Policy will always be accessible at bjbaj.club/privacy-policy. The effective date at the top of this document reflects when the current version came into force. Your continued use of bjbaj following any update constitutes acknowledgment of the revised Privacy Policy.
For all privacy-related queries, data rights requests, or concerns about how bjbaj handles your personal data, please contact us through the following channels:
LIVE CHAT:
Available 24/7 directly from your bjbaj account dashboard. The fastest channel for urgent account or data queries. Average response time under 5 minutes.
EMAIL:
[email protected] — for written data rights requests, formal privacy complaints, and requests for data access or erasure. bjbaj acknowledges written correspondence within 2 business days and provides a substantive response within 30 calendar days.
WEBSITE:
bjbaj.club — additional information about bjbaj's services, terms, and responsible gaming resources is available throughout the site.
When submitting a data rights request, please include your registered email address and a brief description of your request to allow bjbaj to process it efficiently. bjbaj may ask for identity verification before fulfilling any data access or erasure request, to protect against unauthorised requests.
Six core privacy commitments that define how bjbaj handles your personal data — in plain terms.
Every byte of data transmitted between you and bjbaj.club is protected with industry-standard 256-bit SSL encryption. Your login credentials, payment details, and personal information travel encrypted end-to-end.
bjbaj does not sell, rent, or trade your personal data to advertisers, data brokers, or any third party for commercial gain. Your bjbaj account data is used solely to provide you with the bjbaj service.
Your CNIC and identity documents submitted for KYC verification are held securely, access-restricted to essential compliance personnel, and retained only for the minimum period required by AML regulations.
bjbaj sends promotional communications only where you have explicitly opted in. You can withdraw consent and update your notification preferences at any time directly from your bjbaj account settings page.
bjbaj retains your data only for as long as legally required or operationally necessary. Published retention periods for each data category are documented in this Privacy Policy — no indefinite retention of your information.
Access, rectification, erasure, portability, restriction, objection — your data rights at bjbaj are real and exercisable. Submit a request via live chat or email and receive a response within 30 calendar days.
Register with confidence — bjbaj protects your personal data with industry-standard security while delivering a premium PKR gaming experience.